Q: Which industries and clients do you primarily serve?
A: Our clientele is extensive, covering industries including but not limited to: luxury goods, cosmetics & skincare, jewelry & watches, gourmet food, consumer electronics, fashion apparel, spirits, and retail department stores. We serve clients at all stages, from startups to internationally renowned corporations, providing tailored packaging strategies.
Q: What is the customization process, and how long does it take?
A: The standard process is: Requirement Consultation → Design & Quotation → Physical Sample Confirmation → Mass Production & Delivery. We are known for our efficiency, typically providing a quotation within 30 minutes, completing samples within 3 days, and achieving mass production and delivery within 10 days after confirmation. Exact timelines depend on project complexity.
Q: What is your Minimum Order Quantity (MOQ)?、
A: Our production starts at a 500-piece MOQ. Share your project details with us, and we'll provide a flexible, tailored solution with a competitive quote.
Q: How do you ensure product quality?
A: Quality is assured through our comprehensive management system. A dedicated QC team conducts inspections at every stage—from raw material intake and production to finished goods outbound.
Q: Do you offer global logistics services?
A: Yes, we do. We partner with several reliable international freight forwarders and can arrange sea freight, air freight, or express courier services (e.g., DHL, FedEx) based on your destination and timeline requirements. We provide professional packing and clear logistics tracking information.
Q: What payment methods do you accept?
A: We support various secure payment methods, including Bank Transfer (T/T), Letter of Credit (L/C), and transactions through platforms like Alipay and PayPal. Specific terms will be detailed in the contract.